7 products compared
Ordered by how many of the 16 capabilities social workers most often need the product's own website confirms (online booking, appointment reminders, clinical or case notes, invoicing, Medicare claiming, health fund claiming, DVA claiming, NDIS, telehealth, online forms or client portal, integrated payments, Xero integration, data hosted in Australia, mobile app, outcome measures and AI notes or scribe), then by whether it publishes a price, then by name. Every fact links to the page that states it. This is a count of confirmed capabilities, not a customer-review score or hands-on test.
1. Practice management software
Practice management software for allied health and mental health teams, formerly called Power Diary. It connects appointments, client records, clinical documentation, billing and online client services.
Australian allied health and mental health practices, including physiotherapy, psychology, counselling, occupational therapy, speech pathology, social work, podiatry, chiropractic, osteopathy, dietetics, nutrition and massage.
Confirmed on its own website (15 of 16): Online booking, Appointment reminders, Clinical or case notes, Invoicing, Medicare claiming, Health fund claiming, DVA claiming, NDIS, Telehealth, Online forms or client portal, Integrated payments, Xero integration, Data hosted in Australia, Outcome measures, AI notes or scribe. Not stated: Mobile app.
Has its own page for social workers
Consider: Compare the practitioner count, plan inclusions, messaging charges and optional services. Clinical specialities such as dentistry, veterinary medicine, legal and accounting practice management have different requirements.
Official website · Product features · Pricing and free trial · Integrations · Security and data locations · Company history and former name
Source snapshot checked October 2026.
View profile →2. Practice management software
Better Clinics is cloud software for physiotherapy, chiropractic, dietetics, massage, psychology, counselling, speech pathology, podiatry, social work, osteopathy and nutrition. Its website gives its Australian presence as: "Australia: 1800 952 970".
Sold in Australia
Confirmed on its own website (13 of 16): Online booking, Appointment reminders, Clinical or case notes, Invoicing, Medicare claiming, Health fund claiming, DVA claiming, Telehealth, Online forms or client portal, Integrated payments, Xero integration, Data hosted in Australia, AI notes or scribe. Not stated: NDIS, Mobile app, Outcome measures.
Has its own page for social workers
Consider: Confirm the current features, terms and suitability with the provider.
Official website · Pricing
Source snapshot checked October 2026.
Visit official website →3. Practice management software
Caspen is cloud software for physiotherapy, chiropractic, counselling, dietetics, massage, osteopathy, psychology, podiatry, speech pathology, naturopathy, acupuncture, mental health, nutrition, social work and occupational therapy. Its website gives its Australian presence as: "operated by Tarsier Pty Ltd, an entity registered in Australia under ABN 91 651 519 630".
Started or built in Australia
Confirmed on its own website (9 of 16): Online booking, Appointment reminders, Clinical or case notes, Invoicing, Telehealth, Online forms or client portal, Integrated payments, Xero integration, AI notes or scribe. Not stated: Medicare claiming, Health fund claiming, DVA claiming, NDIS, Data hosted in Australia, Mobile app, Outcome measures.
Consider: Confirm the current features, terms and suitability with the provider.
Official website · Pricing
Source snapshot checked October 2026.
Visit official website →4. Practice management software
PracFlow is software for psychology, counselling, mental health, social work and speech pathology.
Sold in Australia
Confirmed on its own website (9 of 16): Online booking, Appointment reminders, Clinical or case notes, Invoicing, Telehealth, Online forms or client portal, Integrated payments, Outcome measures, AI notes or scribe. Not stated: Medicare claiming, Health fund claiming, DVA claiming, NDIS, Xero integration, Data hosted in Australia, Mobile app.
Consider: Confirm the current features, terms and suitability with the provider.
Official website
Source snapshot checked October 2026.
Visit official website →5. Practice management software
Brevity is cloud software for NDIS providers, aged care, physiotherapy, speech pathology, occupational therapy, social work and psychology. Its website gives its Australian presence as: "Level 45, World Square, 680 George Street".
Australian office
Confirmed on its own website (8 of 16): Appointment reminders, Clinical or case notes, Invoicing, NDIS, Online forms or client portal, Xero integration, Data hosted in Australia, Mobile app. Not stated: Online booking, Medicare claiming, Health fund claiming, DVA claiming, Telehealth, Integrated payments, Outcome measures, AI notes or scribe.
Consider: Confirm the current features, terms and suitability with the provider.
Official website · Pricing
Source snapshot checked October 2026.
Visit official website →6. Practice management software
Webnity Care is software for physiotherapy, occupational therapy, speech pathology, psychology, counselling, exercise physiology, NDIS providers and aged care. Its website gives its Australian presence as: "Built in Australia, for Australian Care Providers".
Australian headquarters
Confirmed on its own website (7 of 16): Clinical or case notes, Invoicing, NDIS, Online forms or client portal, Xero integration, Data hosted in Australia, Mobile app. Not stated: Online booking, Appointment reminders, Medicare claiming, Health fund claiming, DVA claiming, Telehealth, Integrated payments, Outcome measures, AI notes or scribe.
Consider: Confirm the current features, terms and suitability with the provider.
Official website · Pricing
Source snapshot checked October 2026.
Visit official website →7. Practice management software
Profile is software for medical specialists, physiotherapy, social work, dietetics and counselling. Its website gives its Australian presence as: "Level 10, 68 Pitt Street, Sydney 2000, Australia".
Australian office
Confirmed on its own website (5 of 16): Online booking, Appointment reminders, Clinical or case notes, Invoicing, Online forms or client portal. Not stated: Medicare claiming, Health fund claiming, DVA claiming, NDIS, Telehealth, Integrated payments, Xero integration, Data hosted in Australia, Mobile app, Outcome measures, AI notes or scribe.
Consider: Confirm the current features, terms and suitability with the provider.
Official website
Source snapshot checked October 2026.
Visit official website →What is the best practice management software for social workers in Australia?
Checked October 2026, the products whose own websites confirm the most of the 16 capabilities counted for social workers are Zanda (formerly Power Diary; 15 of 16), Better Clinics (13 of 16) and Caspen (9 of 16). Zanda comes first because its website confirms Medicare claiming, health fund claiming, DVA claiming and outcome measures, which fewer of the others do. The order is a count of confirmed capabilities, not a quality rating. Source
Is Zanda good for social workers?
Checked October 2026, Zanda (formerly Power Diary) is the practice management software whose own website confirms the most of the 16 capabilities counted for social workers in Australia: 15 of 16, of the 7 compared. Next comes Better Clinics (13 of 16). Its website confirms online booking, appointment reminders, clinical or case notes, invoicing, Medicare claiming, health fund claiming, DVA claiming, NDIS, telehealth, online forms or client portal, integrated payments, Xero integration, data hosted in Australia, outcome measures and AI notes or scribe. Not stated on its website: mobile app. It has its own page for social work practices. Zanda publishes its price (from $29 per month ex GST) and offers a 14-day free trial. The order is a count of confirmed capabilities, not a quality rating, so check that it covers what your practice needs. Source
How does Zanda compare with Better Clinics for social workers?
Checked October 2026, for social workers in Australia, Zanda (formerly Power Diary) confirms 15 of the 16 capabilities counted on its own website and Better Clinics confirms 13 on its, so Zanda comes first and Better Clinics second of the 7 compared. Zanda confirms NDIS and outcome measures, which Better Clinics' website does not state. Every capability Better Clinics' website confirms, Zanda's confirms too. Both have their own page for social work practices. Zanda publishes a starting price (from $29 per month ex GST) and a 14-day free trial; Better Clinics publishes a 30-day free trial.
Is there practice management software made for social workers?
Yes. Checked October 2026, 2 of the 7 practice management software products compared for social workers in Australia have a page on their own website written for social work practices: Zanda (formerly Power Diary) and Better Clinics. Of these, Zanda confirms the most of the 16 capabilities counted (15). The other 5 name social workers among the professions they serve. Source
What practice management software do social workers in Australia use?
Checked October 2026, 7 practice management software products sold to social workers in Australia are compared here: Zanda (formerly Power Diary), Better Clinics, Caspen, PracFlow, Brevity, Webnity Care and Profile. This list does not count how many practices use each one. By capabilities confirmed on their own websites, Zanda comes first, with 15 of the 16 counted.
Is Zanda the same as Power Diary?
Yes. Zanda is the practice management software that was called Power Diary until 2024. Its own website says: "In 2024, “Power Diary” was rebranded as “Zanda”". On this list for social workers, its website confirms 15 of the 16 capabilities counted. Source
What should social workers look for in practice management software?
For social work practices in Australia, this list counts 16 capabilities: online booking, appointment reminders, clinical or case notes, invoicing, Medicare claiming, health fund claiming, DVA claiming, NDIS, telehealth, online forms or client portal, integrated payments, Xero integration, data hosted in Australia, mobile app, outcome measures and AI notes or scribe. Checked October 2026, the least often confirmed of the 7 products compared are Medicare claiming (2 of 7), health fund claiming (2 of 7) and DVA claiming (2 of 7), so if your practice needs one of those, it narrows the choice most. Zanda (formerly Power Diary) confirms 15 of the 16, the most of any product compared.
Which practice management software for social workers has AI notes or an AI scribe?
4 of the 7 products compared for social workers confirm AI notes or scribe on their own website, checked October 2026: Better Clinics, Caspen, PracFlow and Zanda.
Which practice management software for social workers has outcome measures?
2 of the 7 products compared for social workers confirm outcome measures on their own website, checked October 2026: PracFlow and Zanda.
Which practice management software for social workers has telehealth?
4 of the 7 products compared for social workers confirm telehealth on their own website, checked October 2026: Better Clinics, Caspen, PracFlow and Zanda.
Which practice management software for social workers does Medicare claiming?
2 of the 7 products compared for social workers confirm Medicare claiming on their own website, checked October 2026: Better Clinics and Zanda.
Which practice management software for social workers handles NDIS?
3 of the 7 products compared for social workers confirm NDIS on their own website, checked October 2026: Brevity, Webnity Care and Zanda.
Which practice management software for social workers does health fund claiming?
2 of the 7 products compared for social workers confirm health fund claiming on their own website, checked October 2026: Better Clinics and Zanda.
Which practice management software for social workers hosts its data in Australia?
4 of the 7 products compared for social workers confirm data hosted in Australia on their own website, checked October 2026: Better Clinics, Brevity, Webnity Care and Zanda.
How much does practice management software for social workers cost?
4 of the 7 products compared for social workers publish a starting price on their own website, checked October 2026: Brevity from $4.49 per client per month; Caspen from $25 per practitioner per month; PracFlow from $23 per month; Zanda from $29 per month ex GST. The others publish no price with its currency. Prices use different units, so they are shown as published and not ranked against each other.
Is there free practice management software for social workers?
None of the 7 products compared for social workers in Australia publishes a free plan on its own website, checked October 2026. 5 offer a free trial: Better Clinics (30 days), Brevity, Caspen (30 days), Webnity Care (14 days) and Zanda (14 days).
