Registry method

How the Software Index registry is kept

Software Index is a registry of 39 Australian software makers and their products, classified by category. Each registry entry records the product name, category, official site and the Australian evidence behind it.

Classification

Entries receive one or more category codes. A category is published as its own index page when it holds at least three entries; 8 categories currently do. Practice management, for example, holds 3 entries. Category pages list registry entries alphabetically; the directory is ranked by Google rating adjusted for review count, as set out below, with registry entries, which have no rating on file, after the ranked list.

Entry criteria

An entry needs named product evidence: a product page on the maker's official site. Service firms that implement other companies' software are excluded. Australian evidence is recorded by basis: office (12), operations (14), origin (7) and headquarters (6). A domain name alone is not accepted as evidence. A candidate without a citable product page is not published, even when other details about the maker are available.

Search behaviour

Registry search matches product names, summaries, categories and services. Exact name matches are listed first, then names that start with the search words, then names that contain them, then other matches. Within each group, businesses with a Google rating come first, best first, and registry entries follow in alphabetical order.

Fields not recorded

A registry entry records no user counts, customer logos, ratings, reviews or feature comparisons; the Google ratings shown belong to businesses from public map listings, described below. Pricing appears only as a link to the maker's own pricing page, present on 18 entries. Optional fields with no source are omitted rather than filled with estimates.

Amendments

Registry entries were checked in September 2026. Each entry shows its check date. To request an amendment or removal, email support@softwareindex.com.au. Quote the registry entry and an official source for the change.

How the directory is ranked

Ranked by Google rating adjusted for the number of reviews: every business starts at 4.5 stars from 10 reviews and its own reviews move it from there, so 4.9 from 300 reviews ranks above 5.0 from 6. The ratings are Google's figures as held in our data in October 2026, not an assessment by Software Index. The directory page lists every business Software Index holds, best-rated first, and each category and city page ranks the businesses in that category and city. A business whose branches share one website may be listed at only one of them, or at a few, so a chain's shop or office in your city may have no entry of its own here. Each listing carries that branch's own Google rating and review count, and its card says where that branch is. Source-checked profiles have no Google rating on file: they follow the ranked list on the directory page and are listed alphabetically on category pages. A city page shows its best-rated 100 as cards and the rest in a compact ranked list.

Businesses from public map listings

Besides its source-checked profiles, Software Index lists 1,919 businesses taken from their public map listings, across 18 ranked city pages, as held in our data in October 2026. Each is marked "Public map listing". A business is included only with at least three Google reviews, a primary category that matches the page, and a location placed from its own address or map coordinates; a business on our removal list is never included. These businesses have not been checked against their own websites. Each has a profile with its name, suburb, Google rating with the review count and the city page it is listed on, linking to its own website or its Google Maps listing.