Software comparisons

Best practice management software for psychologists and counsellors in Australia

Zanda (formerly Power Diary) comes first for psychologists and counsellors in Australia: its own website confirms 14 of the 14 capabilities they most often need, the most of the 18 compared, including NDIS, outcome measures, Medicare claiming, health fund claiming and data hosted in Australia. Next comes MasterCare (13 of 14).

18 products
Checked October 2026
Official sources

18 products compared

Ordered by how many of the 14 capabilities psychologists and counsellors most often need the product's own website confirms (online booking, appointment reminders, clinical or case notes, invoicing, Medicare claiming, health fund claiming, NDIS, telehealth, online forms or client portal, integrated payments, Xero integration, data hosted in Australia, outcome measures and AI notes or scribe), then by whether it publishes a price, then by name. Every fact links to the page that states it. This is a count of confirmed capabilities, not a customer-review score or hands-on test.

1. Practice management software

Zanda

Practice management software for allied health and mental health teams, formerly called Power Diary. It connects appointments, client records, clinical documentation, billing and online client services.

Australian allied health and mental health practices, including physiotherapy, psychology, counselling, occupational therapy, speech pathology, social work, podiatry, chiropractic, osteopathy, dietetics, nutrition and massage.

Confirmed on its own website (14 of 14): Online booking, Appointment reminders, Clinical or case notes, Invoicing, Medicare claiming, Health fund claiming, NDIS, Telehealth, Online forms or client portal, Integrated payments, Xero integration, Data hosted in Australia, Outcome measures, AI notes or scribe.

Consider: Compare the practitioner count, plan inclusions, messaging charges and optional services. Clinical specialities such as dentistry, veterinary medicine, legal and accounting practice management have different requirements.

Official website · Product features · Pricing and free trial · Integrations · Security and data locations · Company history and former name

Source snapshot checked October 2026.

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2. Practice management software

MasterCare

MasterCare is cloud software for medical specialists, mental health and psychology. Its website gives its Australian presence as: "Australia".

Started or built in Australia

Confirmed on its own website (13 of 14): Online booking, Appointment reminders, Clinical or case notes, Invoicing, Medicare claiming, Health fund claiming, NDIS, Telehealth, Online forms or client portal, Integrated payments, Data hosted in Australia, Outcome measures, AI notes or scribe. Not stated: Xero integration.

Consider: Confirm the current features, terms and suitability with the provider.

Official website

Source snapshot checked October 2026.

Visit official website
3. Practice management software

PractaLuma

PractaLuma is software for mental health and psychology.

Sold in Australia

Confirmed on its own website (12 of 14): Online booking, Clinical or case notes, Invoicing, Medicare claiming, NDIS, Telehealth, Online forms or client portal, Integrated payments, Xero integration, Data hosted in Australia, Outcome measures, AI notes or scribe. Not stated: Appointment reminders, Health fund claiming.

Consider: Confirm the current features, terms and suitability with the provider.

Official website · Pricing

Source snapshot checked October 2026.

Visit official website
4. Practice management software

Better Clinics

Better Clinics is cloud software for physiotherapy, chiropractic, dietetics, massage, psychology, counselling, speech pathology, podiatry, social work, osteopathy and nutrition. Its website gives its Australian presence as: "Australia: 1800 952 970".

Sold in Australia

Confirmed on its own website (12 of 14): Online booking, Appointment reminders, Clinical or case notes, Invoicing, Medicare claiming, Health fund claiming, Telehealth, Online forms or client portal, Integrated payments, Xero integration, Data hosted in Australia, AI notes or scribe. Not stated: NDIS, Outcome measures.

Consider: Confirm the current features, terms and suitability with the provider.

Official website · Pricing

Source snapshot checked October 2026.

Visit official website
5. Practice management software

Pabau

Pabau is cloud software for osteopathy, physiotherapy, chiropractic, occupational therapy, speech pathology, psychology and mental health. Its website gives its Australian presence as: "Tyro Health (formerly Medipass) is Pabau's Australian claims and payments partner.".

Sold in Australia

Confirmed on its own website (11 of 14): Online booking, Appointment reminders, Clinical or case notes, Invoicing, Medicare claiming, Health fund claiming, Telehealth, Online forms or client portal, Integrated payments, Xero integration, AI notes or scribe. Not stated: NDIS, Data hosted in Australia, Outcome measures.

Consider: Confirm the current features, terms and suitability with the provider.

Official website · Pricing

Source snapshot checked October 2026.

Visit official website
6. Practice management software

Practice Master Pro

Practice Master Pro is software for physiotherapy, chiropractic, osteopathy, podiatry, massage, acupuncture, naturopathy, counselling, dietetics, speech pathology, psychology and nutrition. Its website gives its Australian presence as: "Practice Master was formed in 2011 in Australia".

Started or built in Australia

Confirmed on its own website (11 of 14): Online booking, Appointment reminders, Clinical or case notes, Invoicing, Medicare claiming, Health fund claiming, Telehealth, Online forms or client portal, Integrated payments, Xero integration, AI notes or scribe. Not stated: NDIS, Data hosted in Australia, Outcome measures.

Consider: Confirm the current features, terms and suitability with the provider.

Official website · Pricing

Source snapshot checked October 2026.

Visit official website
7. Practice management software

Zedmed

Zedmed is cloud and desktop software for general practice, medical specialists and mental health. Its website gives its Australian presence as: "Backed by an experienced Melbourne-based support team".

Operates in Australia

Confirmed on its own website (11 of 14): Online booking, Appointment reminders, Clinical or case notes, Invoicing, Medicare claiming, Health fund claiming, Telehealth, Integrated payments, Data hosted in Australia, Outcome measures, AI notes or scribe. Not stated: NDIS, Online forms or client portal, Xero integration.

Consider: Confirm the current features, terms and suitability with the provider.

Official website · Pricing

Source snapshot checked October 2026.

Visit official website
8. Practice management software

Caspen

Caspen is cloud software for physiotherapy, chiropractic, counselling, dietetics, massage, osteopathy, psychology, podiatry, speech pathology, naturopathy, acupuncture, mental health, nutrition, social work and occupational therapy. Its website gives its Australian presence as: "operated by Tarsier Pty Ltd, an entity registered in Australia under ABN 91 651 519 630".

Started or built in Australia

Confirmed on its own website (9 of 14): Online booking, Appointment reminders, Clinical or case notes, Invoicing, Telehealth, Online forms or client portal, Integrated payments, Xero integration, AI notes or scribe. Not stated: Medicare claiming, Health fund claiming, NDIS, Data hosted in Australia, Outcome measures.

Consider: Confirm the current features, terms and suitability with the provider.

Official website · Pricing

Source snapshot checked October 2026.

Visit official website
9. Practice management software

Jane

Jane is cloud software for physiotherapy, chiropractic, massage, mental health, acupuncture, naturopathy, psychology, counselling, speech pathology, occupational therapy, osteopathy and dietetics.

Operates in Australia

Confirmed on its own website (9 of 14): Online booking, Appointment reminders, Clinical or case notes, Invoicing, Telehealth, Online forms or client portal, Integrated payments, Data hosted in Australia, Outcome measures. Not stated: Medicare claiming, Health fund claiming, NDIS, Xero integration, AI notes or scribe.

Consider: Confirm the current features, terms and suitability with the provider.

Official website · Pricing

Source snapshot checked October 2026.

Visit official website
10. Practice management software

MyWellOps

MyWellOps is software for osteopathy, massage, nutrition, dietetics, chiropractic, acupuncture, physiotherapy, counselling and naturopathy. Its website gives its Australian presence as: "For practices across Australia, with prices in AUD.".

Sold in Australia

Confirmed on its own website (9 of 14): Online booking, Appointment reminders, Clinical or case notes, Invoicing, Telehealth, Online forms or client portal, Integrated payments, Xero integration, AI notes or scribe. Not stated: Medicare claiming, Health fund claiming, NDIS, Data hosted in Australia, Outcome measures.

Consider: Confirm the current features, terms and suitability with the provider.

Official website · Pricing

Source snapshot checked October 2026.

Visit official website
11. Practice management software

PracFlow

PracFlow is software for psychology, counselling, mental health, social work and speech pathology.

Sold in Australia

Confirmed on its own website (9 of 14): Online booking, Appointment reminders, Clinical or case notes, Invoicing, Telehealth, Online forms or client portal, Integrated payments, Outcome measures, AI notes or scribe. Not stated: Medicare claiming, Health fund claiming, NDIS, Xero integration, Data hosted in Australia.

Consider: Confirm the current features, terms and suitability with the provider.

Official website

Source snapshot checked October 2026.

Visit official website
12. Practice management software

Practice Better

Practice Better is cloud software for dietetics, naturopathy, chiropractic, mental health and nutrition. Its website gives its Australian presence as: "Secondary markets: United Kingdom, Australia/New Zealand, Philippines, Ireland".

Sold in Australia

Confirmed on its own website (9 of 14): Online booking, Appointment reminders, Clinical or case notes, Invoicing, Telehealth, Online forms or client portal, Integrated payments, Xero integration, AI notes or scribe. Not stated: Medicare claiming, Health fund claiming, NDIS, Data hosted in Australia, Outcome measures.

Consider: Confirm the current features, terms and suitability with the provider.

Official website · Pricing

Source snapshot checked October 2026.

Visit official website
13. Practice management software

Nightingale

Nightingale is cloud software for NDIS providers, aged care, physiotherapy, speech pathology, occupational therapy, podiatry, dietetics, nutrition, psychology and counselling. Its website gives its Australian presence as: "Sydney, NSW".

Australian office

Confirmed on its own website (8 of 14): Appointment reminders, Clinical or case notes, Invoicing, NDIS, Online forms or client portal, Xero integration, Data hosted in Australia, Outcome measures. Not stated: Online booking, Medicare claiming, Health fund claiming, Telehealth, Integrated payments, AI notes or scribe.

Consider: Confirm the current features, terms and suitability with the provider.

Official website · Pricing

Source snapshot checked October 2026.

Visit official website
14. Practice management software

Brevity

Brevity is cloud software for NDIS providers, aged care, physiotherapy, speech pathology, occupational therapy, social work and psychology. Its website gives its Australian presence as: "Level 45, World Square, 680 George Street".

Australian office

Confirmed on its own website (7 of 14): Appointment reminders, Clinical or case notes, Invoicing, NDIS, Online forms or client portal, Xero integration, Data hosted in Australia. Not stated: Online booking, Medicare claiming, Health fund claiming, Telehealth, Integrated payments, Outcome measures, AI notes or scribe.

Consider: Confirm the current features, terms and suitability with the provider.

Official website · Pricing

Source snapshot checked October 2026.

Visit official website
15. Practice management software

ePractice

ePractice is software for chiropractic, osteopathy, physiotherapy, podiatry, psychology, massage and dietetics. Its website gives its Australian presence as: "Level 16, 9 Castlereagh Street Sydney NSW 2000 Australia".

Australian office

Confirmed on its own website (7 of 14): Online booking, Appointment reminders, Clinical or case notes, Invoicing, Medicare claiming, Health fund claiming, Xero integration. Not stated: NDIS, Telehealth, Online forms or client portal, Integrated payments, Data hosted in Australia, Outcome measures, AI notes or scribe.

Consider: Confirm the current features, terms and suitability with the provider.

Official website

Source snapshot checked October 2026.

Visit official website
16. Practice management software

MYP

MYP is cloud software for NDIS providers, aged care and mental health. Its website gives its Australian presence as: "Level 1, 99 Melbourne Street, South Brisbane QLD 4101".

Australian office

Confirmed on its own website (7 of 14): Clinical or case notes, Invoicing, Health fund claiming, NDIS, Online forms or client portal, Xero integration, Data hosted in Australia. Not stated: Online booking, Appointment reminders, Medicare claiming, Telehealth, Integrated payments, Outcome measures, AI notes or scribe.

Consider: Confirm the current features, terms and suitability with the provider.

Official website

Source snapshot checked October 2026.

Visit official website
17. Practice management software

Webnity Care

Webnity Care is software for physiotherapy, occupational therapy, speech pathology, psychology, counselling, exercise physiology, NDIS providers and aged care. Its website gives its Australian presence as: "Built in Australia, for Australian Care Providers".

Australian headquarters

Confirmed on its own website (6 of 14): Clinical or case notes, Invoicing, NDIS, Online forms or client portal, Xero integration, Data hosted in Australia. Not stated: Online booking, Appointment reminders, Medicare claiming, Health fund claiming, Telehealth, Integrated payments, Outcome measures, AI notes or scribe.

Consider: Confirm the current features, terms and suitability with the provider.

Official website · Pricing

Source snapshot checked October 2026.

Visit official website
18. Practice management software

Profile

Profile is software for medical specialists, physiotherapy, social work, dietetics and counselling. Its website gives its Australian presence as: "Level 10, 68 Pitt Street, Sydney 2000, Australia".

Australian office

Confirmed on its own website (5 of 14): Online booking, Appointment reminders, Clinical or case notes, Invoicing, Online forms or client portal. Not stated: Medicare claiming, Health fund claiming, NDIS, Telehealth, Integrated payments, Xero integration, Data hosted in Australia, Outcome measures, AI notes or scribe.

Consider: Confirm the current features, terms and suitability with the provider.

Official website

Source snapshot checked October 2026.

Visit official website

What is the best practice management software for psychologists and counsellors in Australia?

Checked October 2026, the products whose own websites confirm the most of the 14 capabilities counted for psychologists and counsellors are Zanda (formerly Power Diary; 14 of 14), MasterCare (13 of 14) and PractaLuma (12 of 14). Zanda comes first because its website confirms NDIS, outcome measures, Medicare claiming and health fund claiming, which fewer of the others do. The order is a count of confirmed capabilities, not a quality rating. Source

Is Zanda good for psychologists and counsellors?

Checked October 2026, Zanda (formerly Power Diary) is the practice management software whose own website confirms the most of the 14 capabilities counted for psychologists and counsellors in Australia: 14 of 14, of the 18 compared. Next comes MasterCare (13 of 14). Its website confirms online booking, appointment reminders, clinical or case notes, invoicing, Medicare claiming, health fund claiming, NDIS, telehealth, online forms or client portal, integrated payments, Xero integration, data hosted in Australia, outcome measures and AI notes or scribe. Zanda publishes its price (from $29 per month ex GST) and offers a 14-day free trial. The order is a count of confirmed capabilities, not a quality rating, so check that it covers what your practice needs. Source

How does Zanda compare with MasterCare for psychologists and counsellors?

Checked October 2026, for psychologists and counsellors in Australia, Zanda (formerly Power Diary) confirms 14 of the 14 capabilities counted on its own website and MasterCare confirms 13 on its, so Zanda comes first and MasterCare second of the 18 compared. Zanda confirms Xero integration, which MasterCare's website does not state. Every capability MasterCare's website confirms, Zanda's confirms too. Zanda publishes a starting price (from $29 per month ex GST) and a 14-day free trial; MasterCare publishes no price and no free trial.

What practice management software do psychologists and counsellors in Australia use?

Checked October 2026, 18 practice management software products sold to psychologists and counsellors in Australia are compared here: Zanda (formerly Power Diary), MasterCare, PractaLuma, Better Clinics, Pabau, Practice Master Pro, Zedmed, Caspen, Jane, MyWellOps, PracFlow, Practice Better, Nightingale, Brevity, ePractice, MYP, Webnity Care and Profile. This list does not count how many practices use each one. By capabilities confirmed on their own websites, Zanda comes first, with 14 of the 14 counted.

Is Zanda the same as Power Diary?

Yes. Zanda is the practice management software that was called Power Diary until 2024. Its own website says: "In 2024, “Power Diary” was rebranded as “Zanda”". On this list for psychologists and counsellors, its website confirms 14 of the 14 capabilities counted. Source

What should psychologists and counsellors look for in practice management software?

For psychology and counselling practices in Australia, this list counts 14 capabilities: online booking, appointment reminders, clinical or case notes, invoicing, Medicare claiming, health fund claiming, NDIS, telehealth, online forms or client portal, integrated payments, Xero integration, data hosted in Australia, outcome measures and AI notes or scribe. Checked October 2026, the least often confirmed of the 18 products compared are NDIS (7 of 18), outcome measures (7 of 18) and Medicare claiming (8 of 18), so if your practice needs one of those, it narrows the choice most. Zanda (formerly Power Diary) confirms 14 of the 14, the most of any product compared.

Which practice management software for psychologists and counsellors has AI notes or an AI scribe?

11 of the 18 products compared for psychologists and counsellors confirm AI notes or scribe on their own website, checked October 2026: Better Clinics, Caspen, MasterCare, MyWellOps, Pabau, PracFlow, PractaLuma, Practice Better, Practice Master Pro, Zanda and Zedmed.

Which practice management software for psychologists and counsellors has outcome measures?

7 of the 18 products compared for psychologists and counsellors confirm outcome measures on their own website, checked October 2026: Jane, MasterCare, Nightingale, PracFlow, PractaLuma, Zanda and Zedmed.

Which practice management software for psychologists and counsellors has telehealth?

12 of the 18 products compared for psychologists and counsellors confirm telehealth on their own website, checked October 2026: Better Clinics, Caspen, Jane, MasterCare, MyWellOps, Pabau, PracFlow, PractaLuma, Practice Better, Practice Master Pro, Zanda and Zedmed.

Which practice management software for psychologists and counsellors does Medicare claiming?

8 of the 18 products compared for psychologists and counsellors confirm Medicare claiming on their own website, checked October 2026: Better Clinics, ePractice, MasterCare, Pabau, PractaLuma, Practice Master Pro, Zanda and Zedmed.

Which practice management software for psychologists and counsellors handles NDIS?

7 of the 18 products compared for psychologists and counsellors confirm NDIS on their own website, checked October 2026: Brevity, MasterCare, MYP, Nightingale, PractaLuma, Webnity Care and Zanda.

Which practice management software for psychologists and counsellors does health fund claiming?

8 of the 18 products compared for psychologists and counsellors confirm health fund claiming on their own website, checked October 2026: Better Clinics, ePractice, MasterCare, MYP, Pabau, Practice Master Pro, Zanda and Zedmed.

Which practice management software for psychologists and counsellors hosts its data in Australia?

10 of the 18 products compared for psychologists and counsellors confirm data hosted in Australia on their own website, checked October 2026: Better Clinics, Brevity, Jane, MasterCare, MYP, Nightingale, PractaLuma, Webnity Care, Zanda and Zedmed.

How much does practice management software for psychologists and counsellors cost?

6 of the 18 products compared for psychologists and counsellors publish a starting price on their own website, checked October 2026: Brevity from $4.49 per client per month; Caspen from $25 per practitioner per month; Jane from C$59 per month; PracFlow from $23 per month; PractaLuma from $99 per month; Zanda from $29 per month ex GST. The others publish no price with its currency. Prices use different units, so they are shown as published and not ranked against each other.

Is there free practice management software for psychologists and counsellors?

Of the 18 products compared for psychologists and counsellors in Australia, MyWellOps publishes a free plan. 7 offer a free trial: Better Clinics (30 days), Brevity, Caspen (30 days), MyWellOps (7 days), PractaLuma (14 days), Webnity Care (14 days) and Zanda (14 days).